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Lalafly — Help and support

Information for Lalafly users.

Search and compare

Choose route, dates, cabin and loyalty programs. Check the collection time and compare availability directly with the program before booking. Lalafly does not sell tickets or miles. The product interface is in Brazilian Portuguese.

Alerts and account access

Review route and filters if an alert is not useful. Pause or delete an alert through its management email link. Check spam folders for sign-in and notification emails. Never send your password or loyalty-program credentials to support.

Subscriptions and restoration

Manage website subscriptions through your Lalafly account. Manage iPhone subscriptions through your Apple Account. Sign into the same Lalafly account used for the purchase before restoring it. Deleting the Lalafly account does not cancel Apple subscription renewal.

Privacy and account deletion

Use account deletion after signing in. For app support and privacy requests, contact tmk@terosmk.com.

Contact Lalafly

tmk@terosmk.com

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